Terms and Conditions

Welcome to AlertBuddies! These Terms and Conditions ("Terms") govern your use of the AlertBuddies mobile application ("App") and related services ("Services"). By using our App or Services, you agree to these Terms. If you do not agree, you may not use AlertBuddies.

1. About AlertBuddies

AlertBuddies is a safety-focused mobile application designed to help users send SOS alerts when they feel unsafe. The application sends automated SMS, email, notifications, missed calls, and calls in unsafe situations to pre-registered emergency contacts (Buddies) when a user triggers an SOS alert. AlertBuddies also provides important details such as the user's location and a link to view their live movement on a map. The service also sends periodic updates to ensure contacts are informed during emergencies.

2. Eligibility

To use AlertBuddies, you must provide a valid email address and phone number. By creating an account, you confirm that you meet these requirements.

3. User Responsibilities

  • Provide accurate and complete information during registration.
  • Ensure that your designated Buddies consent to receive notifications.
  • Use the App responsibly and in compliance with all applicable laws.
  • Do not misuse or abuse the SOS feature.
  • Keep your account credentials confidential and notify us immediately of unauthorized access.
  • Add the maximum number of Buddies allowed based on your subscription plan to ensure you receive the most support possible from all your Buddies in an emergency.

4. Subscriptions and Payments

  • AlertBuddies offers three subscription plans: Basic, Premium, and Advanced.
  • Subscription fees are billed monthly or annually, as you choose, and are non-refundable unless required by law.
  • Failure to make timely payments may result in suspension or cancellation of your subscription.
  • You may cancel your subscription at any time through the App settings, but no partial refunds will be issued.

5. SOS Alerts and Limitations

  • This app is a backup to notify your Buddies and may fail without internet or cellular service. Always contact emergency services first in critical situations.
  • AlertBuddies relies on third-party services like Twilio for SMS, calls, and missed call alerts. We are not responsible for delays or failures caused by third-party issues.
  • While we aim for reliability, we do not guarantee uninterrupted service or delivery of SOS alerts.
  • You acknowledge that AlertBuddies is a supplementary safety tool and is not a replacement for contacting emergency services.
  • AlertBuddies utilizes third-party services such as Twilio for SMS, calls, missed calls, Firebase Cloud Messaging for notifications, and AWS services.
  • AlertBuddies is not responsible for any inconvenience caused if designated Buddies fail to respond during an emergency.

6. Location Tracking

  • The App collects your location every 10 seconds to provide real-time tracking for Buddies and map visualization.
  • You consent to the collection, use, and storage of your location data.
  • It is your responsibility to disable location tracking if you do not wish to share your real-time location.
  • The app will collect your location every 10 seconds after an SOS is triggered to enable real-time tracking for your Buddies and provide map visualization.
  • We utilize maximum accuracy settings to fetch your location; however, the accuracy may vary depending on your device's performance.

7. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

8. Termination

  • You may terminate your account at any time from the Application or by contacting support.
  • We reserve the right to terminate or suspend your account for violations of these Terms, misuse of the Services, or at our sole discretion.

9. Liability Disclaimer

  • AlertBuddies is provided "as is" without any warranties, express or implied.
  • We are not liable for any loss, injury, or damage resulting from your use of the App.
  • Use AlertBuddies at your own risk.

10. Governing Law

Terms are governed by applicable laws without regard to conflict of law principles.

11. Contact Us

If you have questions or concerns about these Terms, please contact us at:

Email: alertbuddies@pagematics.com
Phone: +1 9722 659 963

By using AlertBuddies, you acknowledge that you have read, understood, and agreed to these Terms.